Introducing Terrace Accounts Receivable: Stop profit leakage in your hotel — Read more →
terrace
Hotel Groups

One finance process across every brand and flag.

Terrace gives hotel groups a single platform to reconcile, close, and report — with standardized workflows that scale from 5 to 500 properties without adding back-office headcount.

5–500+properties on a single platform
Onestandardized close process across all brands
80%less manual reconciliation per analyst
Marriott
IHG
Fairfield
Garner
City Express by Marriott
Marriott
IHG
Fairfield
Garner
City Express by Marriott
Marriott
IHG
Fairfield
Garner
City Express by Marriott

One process for every property in the portfolio

Define reconciliation rules, approval structures, and close workflows once in Terrace — then deploy across every property. Each new acquisition gets onboarded in days, not months.

  • Centralized workflow configuration with property-level overrides
  • New property onboarding in days, not months
  • Consistent close standards across every flag and brand

Terrace Agent applies your standards automatically

AI agents run reconciliation, surface exceptions, and notify the right people — so your standards are enforced consistently across every property without manual oversight.

Explore AI Agents
Standardized reconciliation workflow

Every flag's OTA structure configured, not worked around

Marriott Bonvoy, Hilton Honors, IHG Rewards, soft brand independents — each has different OTA agreements and payment structures. Terrace configures each correctly without manual workarounds.

See AR workflows

Loyalty program reconciliation built in

Terrace reconciles loyalty program payouts and adjustments alongside OTA statements — so Bonvoy and Honors revenue is tracked as accurately as Expedia.

See Loyalty reconciliation
Multi-brand OTA management

Group leadership sees the whole picture — without assembling it

Instead of a monthly rollup assembled from 20 property submissions, Terrace gives leadership a live portfolio view — AR aging, OTA recovery rates, AP status — across every property at once.

See Business Intelligence

Drill from group to property to booking

Group-level summary → property → individual OTA exception — all accessible from one platform, without logging into separate systems or exporting spreadsheets.

Portfolio-level group reporting

Know which properties are running well and which aren't

Side-by-side performance data across your portfolio shows which assets are leaking OTA revenue, running slow on AP, or underperforming on close — before it becomes a bigger issue.

Exception volume as an operational health indicator

Track exception volume, resolution speed, and recovery rates per property over time — so group leadership sees patterns, not just point-in-time numbers.

Property performance benchmarking
Before Terrace, every property in our group had a different reconciliation process. We had no way to compare performance or roll up clean numbers for ownership. Now close is standardized and we have a live view of every asset.
Group Controller, VP Finance, Regional Hotel Group
80%reduction in manual reconciliation across the group
3 daysportfolio-wide close, down from 3 weeks

Run a tighter portfolio at any scale.

Standardize finance across every property, brand, and flag — without adding headcount to do it.