Know exactly what every OTA owes you.

Contract-based matching, automatically

Terrace applies your contracted commission rates to every booking and calculates exactly what each OTA should pay — down to the cent — so you know the moment a payout is off.

Coverage across every channel

Expedia, Booking.com, Airbnb, Hotels.com, and 20+ more — all reconciled from a single platform, using your contracted rates, without logging into each OTA portal separately.

Exceptions flagged the day the statement arrives

Commission mismatches, underpayments, and missing records surface automatically — with the OTA statement line and PMS evidence attached — the same day the statement lands, not at month-end.

• Commission overcharge detection per channel
• Missing record identification with booking evidence
• Rate change alerts when OTAs apply unannounced terms

Ranked by recovery value

Exceptions are prioritized by dollar amount and dispute deadline — so you always know which issues need attention today and which channel to contact.

Dispute before the window closes

Every exception lands in a recovery queue with the dispute window countdown and evidence ready. You file — or Terrace Agent files — before the deadline, not after.

Track every dispute to resolution

Status tracking from exception flagged → dispute submitted → revenue collected — with full history so finance and leadership can see recovery performance any time.

Recovery rates by OTA and property

See which channels are consistently underperforming, which rates are drifting from your contract, and which properties are leaving the most money on the table.

Historical trends for contract renegotiation

Commission trend data and recovery history by channel give you the evidence you need when it's time to push back on OTA contract terms.