Introducing Terrace Accounts Receivable: Stop profit leakage in your hotel — Read more →
terrace
Operations

Less manual work. More time for guests.

Terrace automates the financial workflows your operations team shouldn't have to touch — invoice processing, OTA reconciliation, and system sync — so you can focus on the property.

70%reduction in manual data entry
12+hours saved per property per week
faster AP processing cycle
Marriott
IHG
Fairfield
Garner
City Express by Marriott
Marriott
IHG
Fairfield
Garner
City Express by Marriott
Marriott
IHG
Fairfield
Garner
City Express by Marriott

Invoices processed without manual entry

Vendors email invoices, Terrace captures them automatically, extracts the data, and routes for approval — so your team approves rather than enters, and nothing sits in an inbox for two days.

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Approval routing that fits how you operate

Configure approvals by vendor type, property, or dollar threshold — and Terrace routes automatically. Operations approves the right invoices without chasing finance.

Invoice processing automation

One platform, all your systems in sync

Terrace connects natively to your PMS, OTAs, payment processors, and GL — so data flows automatically between systems instead of requiring someone to export, reformat, and re-import.

  • Opera, Mews, Cloudbeds, and 30+ PMS platforms
  • Expedia, Booking.com, Airbnb, and 20+ OTA channels
  • QuickBooks, Sage Intacct, NetSuite, and Xero
See all integrations

Terrace Agent does the work

Terrace AI agents handle routine reconciliation, flag exceptions, and notify the right people — so your team deals with decisions, not data movement.

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System integrations

OTA discrepancies caught without manual checking

When an OTA short-pays or applies the wrong commission, Terrace catches it automatically as the statement arrives — so operations doesn't spend hours cross-referencing statements that finance needs to reconcile.

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Evidence ready, disputes filed

Every exception surfaces with the statement line and PMS booking evidence attached — so finance can dispute immediately without going back to operations to hunt for source data.

OTA reconciliation

Shared visibility, zero email chains

Finance knows when an invoice is approved. Operations knows when it's paid. Everyone can see the current status of any item without sending a single follow-up email.

Every open item has an owner

Exception assignment, due dates, and status tracking across every property mean nothing falls through the cracks between operations and finance at month-end.

Finance coordination dashboard
Our GM used to spend 4–5 hours a week on invoice entry and OTA statement chasing. Terrace took that down to under an hour. That time went back to the floor.
Regional Operations Director, Operations Director, Boutique Hotel Collection
12+hours returned to operations per property per week
70%reduction in manual financial data entry

Give your operations team their time back.

See how Terrace eliminates the financial busywork that's pulling your team away from guests and into spreadsheets.