Hotel Reconciliation Software
Terrace AI is hospitality reconciliation software built for hotel accounting teams. Automate every reconciliation a hotel runs — bank, credit card, GL, folio, night audit, PMS, balance sheet, city ledger, guest ledger, and deposit — from one connected platform.
- 10reconciliation types
- 30+PMS integrations
- 80%less manual matching
- 5xfaster close
Every hotel reconciliation, in one place
From the night audit through month-end balance sheet review, Terrace covers the reconciliations hotel accounting teams run every single day, week, and period.
Hotel Bank Reconciliation
Match merchant deposits, ACH receipts, and bank statement lines against PMS, OTA, and accounting records.
Hotel Credit Card Reconciliation
Reconcile card settlements, virtual credit cards, refunds, and chargebacks against folios and merchant deposits.
Hotel GL Reconciliation
Reconcile PMS revenue to general ledger postings and confirm every account ties out to source-of-truth records.
Hotel Folio Reconciliation
Verify guest folio totals against room revenue, taxes, ancillary charges, and posted payments per stay.
Hotel Night Audit Reconciliation
Automate the nightly close: match revenue, taxes, payments, and adjustments before the operating day rolls.
Hotel Balance Sheet Reconciliation
Reconcile cash, AR, advance deposits, gift cards, and accrual accounts against PMS sub-ledgers each month.
Hotel PMS Reconciliation
Tie Opera, Mews, Cloudbeds, and other PMS records back to accounting, payments, and channel data.
Hotel City Ledger Reconciliation
Reconcile group masters, direct bill accounts, and BTC settlements between the PMS and your AR sub-ledger.
Hotel Guest Ledger Reconciliation
Match in-house guest balances, advance deposits, and routed charges between PMS reports and the GL.
Hotel Deposit Reconciliation
Reconcile advance deposits and prepayments from collection through application or refund at checkout.
What is hotel reconciliation?
Hotel reconciliation is the accounting process of comparing transactions across the systems a hotel uses to operate — the property management system (PMS), point of sale, merchant processor, bank, OTAs, brand programs, and the general ledger — to confirm every dollar is recorded correctly. Because a single guest stay can flow through six or more systems, hotels run reconciliation at multiple layers: nightly, weekly, and monthly.
The most common hotel reconciliations include the night audit (the nightly cutoff at the property), folio and guest ledger reconciliation (tying in-house balances to the GL), bank and credit card reconciliation (matching deposits to merchant batches and folios), city ledger reconciliation (managing direct bill accounts), GL and balance sheet reconciliation (closing the books each month), and PMS-to-accounting reconciliation (confirming revenue, taxes, and statistics tie between systems). Each requires its own data sources, identifiers, and exception handling — and that is what hotel reconciliation software like Terrace AI automates.
- Every PMS revenue dollar tied to the GL
- Bank deposits matched to merchant batches
- Folio totals match guest ledger balances
- Night audit cuts over without manual fixes
- Direct bill and group masters fully reconciled
- Balance sheet accounts tie to sub-ledgers
Built specifically for hotel accounting reconciliation
Generic reconciliation tools assume two-column matching: bank statement against GL. Hotel reconciliation is messier. A single stay can post revenue across five accounts, taxes across three jurisdictions, payments split across two cards, and adjustments that hit on a different operating day than the guest stay. Terrace AI was built from day one for the hospitality data model — folios, rate codes, market segments, room nights, OTA commission structures, virtual credit cards, and the night audit cutoff.
PMS-native data model
Charge codes, market segments, rate codes, and room nights are first-class concepts — not custom fields bolted onto a generic GL reconciliation tool.
Multi-property by default
Roll up reconciliation status across a portfolio of hotels with brand, management company, and ownership group views built in.
Audit trail your auditors trust
Every match, exception, and adjustment is logged with the source records used to resolve it. SOX and brand audits move faster.
Exception-first workflow
Auto-matched records disappear from the queue so your team only sees what genuinely needs review and resolution.
Works with your stack
Connect Opera, Mews, Cloudbeds, Stayntouch, Sage Intacct, NetSuite, M3, Inn-Flow, QuickBooks, your bank, and your merchant processor.
Brand-friendly outputs
Generate the reports your brand audit team expects — STR, USALI line items, brand-specific GL mappings — without custom Excel work.
One platform for every hotel reconciliation
Replace spreadsheets and one-off tools with a hospitality reconciliation platform that ties PMS, accounting, bank, merchant, and OTA data together.
Frequently asked questions
Hotel reconciliation software automates the comparison of records across a hotel's PMS, accounting system, bank statements, merchant processors, OTAs, and other source systems. It matches transactions, flags discrepancies, and produces an audit trail so hotel accounting teams can close the books faster and with fewer errors than spreadsheet-based reconciliation.